rightshoring

名词 n.

英文释义

名词 n.
  1. Alternative form of right-shoring. alt-of,alternative,uncountable
    — Convergys, one of the world’s biggest providers of “contact-centre services”, advises companies to shift simple queries offshore while retaining the more complex ones on the same shore as the caller. It calls this process “rightshoring”, and estimates that about 80% of the companies that it is working with in Britain are planning to split their call-centre operations in this way.
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