PEBCAK

— Miraculously, all of a sudden, the client's network began behaving beautifully! Before, PEBCAKs were causing a technician to need to visit their company every day, and now—after a simple deployment of basic policies—the client was ecstatic. […] Ask your IT professionals, "What percentage of your time, on a daily basis, do you spend solving PEBCAK issues?" Don't be surprised if you hear answers of 30% or more. Now, calculate how much money PEBCAKs are costing you in IT expense as well as lost productivity for the employees. Then deploy policies in a staged rollout to reduce this costly expense.